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Posts tagged “Consultations

Why you should be suspicious of surgeons who promise everything

4554775-close-up-of-red-ripe-apple-in-female-s-hands-with-her-slim-figure-at-backgroundIf you’re looking into a few different clinics when shopping around for cosmetic surgery, chances are you’ll meet up with a few surgeons and consultants along the way. Hopefully, you’ll also be asking them about what you can realistically expect to get out of the surgery – but what the surgeon responds to this is very important.

Surgeons who promise you everything – perfect results, straight away, every time – are setting you up for disappointment. One of the most important things in the cosmetic surgery industry is making sure you keep your patients’ expectations in check, and surgeons who say these kinds of things are not doing that.

Cosmetic surgery is still just that – surgery. It’s not easy, and it’s definitely not an easy option to the perfect figure. Surgery can make a big impact on your confidence and outlook, provided you and your surgeon share a mutual understanding of what we mean by ‘big’; it will also be tough, and often require a good length of time spent resting up and recovering!

Of course, you might just walk into a clinic with the right expectations, in which case your surgeon will tell you that your surgery will probably give you everything you want. But, in general, you should be aware that surgeons who don’t mention the risks and recovery time required by serious procedures are trying to sugar-coat cosmetic surgery for you, and I wouldn’t go near surgeons like that with a barge-pole.

To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected].

Latest Tummy Tuck patient feedback

secret surgery review customer feedback complaint


Today I woke up to a wonderful email from a special lady that is in Poland at present. She had her procedure a week ago it said:

I can’t knock the service Secret Surgery has provided. I feel like a completely new person, and I mean that honestly! Angela you have made it so easy for me to do and I sincerely thank you for your help, guidance and support. I will defo be doing extra bits and you will b top of my contact list!

Am I a Good Plastic Surgery Candidate?

Aesthetic-and-Cosmetic-surgery-smallWe always say, at Secret Surgery, that not everyone is right for plastic surgery. All of our consultants make sure that you’re ready to undergo surgery before they OK you for an op, and this is to do with more than just your physical health. It’s true, you do need to be in decent shape to go under the knife, but you also need the mental stamina and readiness to see your surgery through.

Don’t worry – it’s not as hard as it sounds! If you’re having trouble figuring out just how ready you are to undergo cosmetic surgery, then don’t worry! We’ve prepared  a few simple assessment questions to help you to asses how good a candidate you are for surgery.

  1. How long have you wanted cosmetic surgery? If the answer to this is ‘a week’, come back and see us in a few months. Generally speaking, the longer you’ve had your heart set on surgery, the more committed you will be to it.
  2. How much research have you done? Before you decide what procedure to have and where to have it, make sure you know everything there is to know about both of these things. Knowing the risks of your procedure and the realistic outcome of it are two of the most important things you need to find out.
  3. Why do you want surgery? Is it for you, or someone else? The most important thing about surgery is knowing that you’ll be happy with the results; not your partner, your family, or your boss. It’s all about you!
  4. Have you had many procedures before? Most people will say ‘no’ to this question; if you keep having procedures and you’re still not happy with yourself, you need to start thinking about why that is. But don’t worry – lots of our patients have two or three procedures – that’s OK!
  5. Are your expectations in check? Make sure you know what’s going to happen, and what you’re going to gain from the surgery. This really can’t be stressed enough!

If you can ‘pass’ all of these questions with the right answers, then you’re definitely on the way to being ready for cosmetic surgery! Don’t worry – our consultants aren’t there to say ‘no’ to you; but they are there to make sure you’re making the right decision, and to help you on your way to cosmetic surgery readiness.

To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected].

I’ve Got You… Under My Skin

20121215-0215smallYes! It’s another blog getting under the skin of Secret Surgery! This time around, Patricia Palmer has told all about her life and her experience in the business. Patricia is one of our Patient Care Managers, and she’s based in Northern Ireland and Ireland.

What’s the biggest challenge in your job? The biggest challange of my job would be changing some peoples attitudes to surgery abroad as some people have heard some bad stories.

What’s the best part of your job? The best part of my job is all of it I’m very much a peoples person and I love talking to all sorts of different people and knowing that I am helping them change their lives is amazing.

What do you think you would have become if not a patient care manager? If I hadn’t become a patient care manager at Secret Surgery I would still be a full time childminder – my own way of helping others and I’m a big kid at heart!

If you were to treat yourself to some surgery, what would you have? I have had weight loss surgery and a tummy tuck. If I could have another surgery it would be a breast uplift as that would be my journey complete – I think thats what makes all the paitent care managers very special at Secret Surgery; we have all been in most people’s shoes so we understand how they feel and we can answer all the questions honestly.

How do you like to relax after a long day? Well I would normally spend it with my two boys as they do keep me busy and once they’re off to bed I like to go on Secret Surgery’s Facebook page as I have met a lovely bunch of people on there! We would have people on there asking questions and it’s nice to be there 7 days a week to support them.

Thank you Patricia! To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected].

Questions to Ask in Your Consultation: Pricing!

images (1)When you’re in your consultation about cosmetic surgery, it’s important to know what questions to ask – this is your chance to find out everything you can about the clinic you’re consulting with, and make sure they’re the right fit for you. We’ve already covered questions about surgeons, track records and worst case scenarios – but what about the money?

You want the best quality surgery that you can get, but that doesn’t mean you don’t want to get good value, too. Making sure that there aren’t any hidden costs or extra payments to be made is absolutely crucial when booking surgery. Here’s a list of our key questions to ask about pricing and payments during your surgery consultation.

What is the total cost of surgery? Including checks, aftercare, drugs, nursing and accommodation?

What must I pay upfront?

What isn’t included in the final price?

If something goes wrong after I go home, and I need further treatment, who pays for this?

Which payment methods do you accept?

All of these really are crucial questions to ask before saying ‘yes’ to a particular clinic or surgery. Most clinics will try to make the costs of your surgery obvious up-front, but it’s always good to check. When you ask questions like these in a consultation, there really is no way for a clinic to mislead you about costs. Just as my mum always said – ‘It’s better to be safe than sorry’!

To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected].

Surgery Worries: What if Something Goes Wrong?

As much confidence as you might have in us, it’s totally natural – and understandable – that everybody gets cold feet at some point. What if it doesn’t work? What if something bad happens? What if it goes wrong? When you’re in your consultation, your nurse should make you feel comfortable enough to be able to ask these questions – and should be able to give you the answers you’re looking for.

5306278-surgeon-doctor-holding-his-stethoscopeThings might go wrong in surgery as we all know no surgery is risk free! but it happens rarely, and there should always be ways to fix or reverse any unexpected complications! The more you research your procedure and surgeon will allow you to make an informed choice. These are the kind of questions you should be thinking about asking in your consultation:

Are there back-up medical facilities available if I become ill during the procedure?

Does the clinic have insurance to cover malpractice or errors?

Which company is your insurance with, and what is the level of cover?

Are further treatments due to complications covered in the original cost of my treatment?

What is the surgeons complication rates?

How is the Hospitals Infection control managed and monitored?

Its really important to get the lines of communication open… Ask if anyone has had a similar procedure and experience a complication and what did the surgeon do to rectify it? Ask about healing stages, aftercare and associated timescales…

If you ask all of these and get great answers – something along the lines of ‘yes, lots’ for all of them – then you shouldn’t need to worry about what might happen in surgery – because if anything goes wrong, it’ll all get sorted!

To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected]

Grilling Your Consultant: Background Checks! week, we posted a blog about all the questions you need to ask your surgeon before you can be sure that they’re really the surgeon for you. It’s important to know that the surgery and the professionals you choose for surgery are qualified, experienced, and respected – because there’s no room for compromise when it comes to good quality surgery!

Today, we’ve got similar advice for you, but this time we want to make sure that you ask all the right questions when it comes to quality of the company, and the clinic’s track record. Your surgeon may know what she/he’s doing, but what about the nurses? The care managers? Even the cleaners? Your surgery’s track record needs to be good to be trusted. Here’s a few of the most important questions to check off during your consultation:

  • How many operations like this one – tummy tucks, etc. – does my surgeon carry out per year? 
  • What pre-surgery checks will be required?
  • Do you have any details of the surgeon’s success rates?
  • How long will I need to stay in the hospital after surgery for?
  • What are the risks involved with the surgery?
  • Can I speak to any previous patients about their surgery experiences?

If you find your surgery answering all of those questions satisfactorily, then you’ve just found yourself one step closer to finding the cosmetic surgery clinic for you!

To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected]

It’s Time for a Grilling: Questions About Your Surgeon

2726283-group-of-surgeon-doctors-isolated-over-a-white-backgroundWhen preparing for surgery, you’ll probably do a little of shopping around to make sure you find the right surgeon and clinic for you. The best way to do this is to GRILL your consultant on everything you can think of – don’t let any questions go unanswered. You don’t need to feel shy about asking questions – that’s what consultants are there for!

We get plenty of patients who don’t seem to know which questions to ask – so we’ve prepared a list of questions that you should make sure to ask, and today’s list are all about your surgeon! That’s the guy or gal that will actually be performing your operation, so it’s totally important for you to have full confidence in the surgeon you choose. Get a pen and paper ready…

Can you provide me with details about my surgeon’s background and previous experience?

What qualifications does she/he have?

Where and when did she/he train?

How fluent in English is my surgeon?

Has my surgeon published any papers on cosmetic surgery in respected medical journals?

Will I receive a report on my surgery in my own language?

Is my surgeon a member of any plastic surgery associations?

If you manage to ask all of those questions during your consultation, then you’re doing well! If you find yourself dissatisfied with any of the answers, then just remember: you can always look elsewhere. Keep your eyes peeled for our next blog on questions you should ask about your clinic’s track record and previous history!

To take the next step and receive a FREE personalised info pack and quote please visit or call 0843 289 4 982 or email [email protected]

Secret Surgery holds Consultations in London at Persona Clinic

Secret Surgery is proud to have partnered with Persona Clinic to offer a discrete and professional pre and post operative consultation process and aftercare.

Persona Cosmetic Medicine are specialists in non-surgical anti-ageing medicine. At Persona we have created an environment where you can feel at ease and talk in complete confidence abut your concerns. Whether it’s the radiance of younger looking skin, or a specific problem you wish to address, we host a range of professional, quality assured treatments that will rejuvenate your appearance and improve the way you look and feel.

Persona Pure Beauty
Persona’s solution to all of your pampering and beauty needs. Through the blend of experience, exquisite treatments, and carefully chosen quality products, Persona Pure Beauty will deliver the definitive experience, from perfect nails to indulgent relaxation.

Phone: 0845.060.7080
Email: [email protected]


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